Our laser engraving machines are compatible with a wide range of materials, including wood, acrylic, leather, glass, paper, fabric, rubber, and certain metals. However, the specific capabilities depend on the model and laser type (CO2, fiber, or diode). Always refer to the user manual for material compatibility.
Regular maintenance includes cleaning the laser lens, checking the alignment, lubricating moving parts, and ensuring proper ventilation. Additionally, inspect the water cooling system (if applicable) and replace filters as needed. Refer to the maintenance guide provided with your machine for detailed instructions.
First, check the power supply and ensure all connections are secure. Inspect the laser tube, lens, and mirrors for damage or misalignment. If the issue persists, consult the troubleshooting section of the user manual or contact our technical support team for assistance.
Our laser engraving machines range from $500 for entry-level models to $10,000+ for industrial-grade systems. The price depends on factors such as laser power, engraving area, and additional features. Visit our website or contact our sales team for detailed pricing.
Delivery times vary depending on your location and the model ordered. Typically, orders are processed within 3-5 business days, and shipping takes 7-14 business days for domestic orders. International shipping may take longer. You will receive a tracking number once your order is shipped.
Our standard warranty covers manufacturing defects and includes parts and labor for one year from the date of purchase. The laser tube is covered for a limited period (typically 3-6 months). Extended warranty options are available for purchase. Please review the warranty terms for specific details.
Our machines are compatible with popular design software such as Adobe Illustrator, CorelDRAW, and AutoCAD. They also work with laser-specific software like LightBurn and RDWorks. Most models include proprietary software for basic operations.
Technical specifications vary by model. Common features include laser power (e.g., 40W, 100W), engraving area (e.g., 12×8 inches, 24×36 inches), resolution (e.g., 1000 DPI), and compatibility with different file formats (e.g., SVG, DXF). Visit the product page on our website for detailed specifications.
Yes, certain models allow for upgrades such as increased laser power, larger engraving areas, or additional accessories. Contact our support team to discuss upgrade options compatible with your machine.
Yes, we provide comprehensive user manuals, video tutorials, and live training sessions for beginners. Additionally, our customer support team is available to assist with any questions or issues you may encounter.
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